FAQs (Frequently Asked Questions)
What type of products do you offer?
We specialize in handmade and custom-designed embroidery hoop art, personalized gifting items, and unique creative pieces crafted with care and attention to detail.
How long does shipping take?
Standard shipping typically takes 7-20 days and is free of charge. If you need your order sooner, we offer an urgent delivery option for ₹700 with an estimated delivery time of 3-4 days.
Do you offer returns, refunds, or cancellations?
We follow a strict No Return, No Refund, and No Cancellation policy due to the personalized and handmade nature of our products. Once an order is placed, it cannot be canceled, returned, or refunded. Please make sure to review your order carefully before completing your purchase.
Can I customize my order?
Yes! We offer customization options for most of our products. If you have specific ideas or requests, please reach out to us before placing your order to discuss the possibilities. We love bringing your unique visions to life!
How do I contact customer support?
If you have any questions or need assistance, feel free to reach out to us through our Get in Touch section on our website, or email us at manikagupta10@gmail.com. We’re here to help!